Let’s face it, 2020 has forced us to modernize many of our practices to adhere to the latest digital transformation trends, making machines smarter. Progressive OEMs are now differentiating their machines from their competitors by offering data-driven support. According to a poll by McKinsey, 90 percent of executives believe the pandemic will fundamentally change the way they do business over the next five years. Utilizing smart systems is a fundamental shift in how we do business and making smart choices from this data collection is the key to this evolution.